MMM.... Marketplace Migration Mess

Following on from the main blog's Emergency Marketplace Migration posted on 10th March...

A few weeks ago, I became aware of some orders failing a great deal more than usual, and they were specifically targetted at items which I still had in Magic Boxes.
However this problem has took an unusual and quite bad turn in that the usual process of failure, had in itself failed.
Short version was Linden Labs were keeping customers money, failing to order products and it turn merchants like myself were having to deal with rightfully upset and annoyed customers. Worse was, we couldnt do anything about it either.

The "Bug" (or perhaps deliberate?) seemed to be totally confined to items that were still in Magic Boxes (the old XStreet system).
This is significant as Linden Labs had only a week before this sent out a mail announcing that they were decommissioning the Magic Box system, in favour of their new Direct Delivery system.
What is singificant though was the date for cut off and decomissioning was the 16th April not the 8th March....
It does seem unusual that mysteriously Magic Boxes fail in such an epic way shortly after this announcement.

The upshot is, it appeared that the market place software seemed to have already killed magic boxes, but worse, it also meant it was keeping customers money.


Regardless - this is now repaired from my side of the fence and it does appear that linden labs have repaired and refunded customers correctly.

An addendum to this story was although I was unaffected by this, yet again the mysterious Direct Delivery Merchant outbox bug had again reared its ugly head as a number of annoyed merchants were posting back to the JIRA on this, so not only were their magic box orders failing, but they couldnt update to Direct Delivery because their Outboxes wouldnt initialise.

Cubby... Disaster Zone clean up... Isle 3....